Why are some courses instructor-led while others are available in an online format? |
Instructor-led courses were selected for topics that require high levels of peer interaction and discussion, while online courses were designed around topics more conducive to independent learning. |
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Will travel be considered for remote team members to participate in any in-class courses? |
The majority of courses offered in-person also will be available through instructor-led, virtual classes that are targeted to each geographic region. |
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How can I guide my team members during their experience? |
As a manager, you can provide several touch points to increase the impact of courses on team members. Prior to training, make sure you’re aligned with their ILPs and IDPs; set aside time to discuss these in-depth. Before each course begins, talk through what the learning expectations are for the specific topic. After each course, discuss what was learned and explore how to apply newly-gained skills in specific roles and situations. |
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Online classes typically are not as lively or interactive as in-class sessions. What can I do to help make these more engaging? |
Though instructors are not physically present for these online courses, there still is an opportunity to create a high-touch learning experience for your team. For those team members who are in the same site, use online courses as an opportunity to bring them together in a room to experience learning together. Be more inclusive by inviting your remote team member(s) also required to take the same courses to participate via live meeting.
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What is the expected length of time for completing each ILP? |
ILPs were carefully planned for each team member so they can be completed within an annual period (depending on the Academy). When that time is complete, individuals likely will have either a new role and/or the curriculum will be updated to meet our evolving business needs.
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Are courses in ILPs required? |
Every ILP contains suggested courses for the job grade and level, along with the option to waive courses and include additional ‘elective’ courses as desired. Completion of these courses is required to provide team members with the skills needed to enable the next step in Dell’s transformation. |
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How do I submit a waiver/course removal? |
• Waivers are appropriate if learner is a Subject Matter Expert (SME) or took the course or equivalent (requires manager's approval because credit is granted when a course is waived) • Removals are appropriate if the course does not apply to the learner’s current role • Adds are appropriate if the course enhances the learner’s development for current or future roles.
**Please note the Core curriculum on an ILP can be modified up to 33%**
Process: My Learning à Core Courses - "Action" column
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I don’t have an ILP. How do I get one? |
Currently there are ILPs for specific job families in Product Marketing, Procurement, Supply Chain, and Engineering. There are learning & development opportunities available for other job families in P&O. Please contact your HRBP or your manager for more information on what is available.
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I just completed my course. Why am I not seeing credit on my ILP? |
It takes 5-7 business days
to receive credit on your P&O Academies Learning Plan once the course shows
successful on your My Learning/SABA Transcript (Delivery Approach: Online Self
and Instructor-Led). Third party content
providers (Delivery Approach: Functional Online Self) will show credit within
in 72 hrs of successful completion. Pass
rate for both delivery approach is 80% or better
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Dell Annual Compliance Training |
Annual Ethics & Compliance training courses are owned and tracked by Global Ethics and Compliance and are NOT tracked in MyLearning nor in P&O Academies. For more information refer to the Global Ethics and Compliance Website: https://dell-console.lrn.com/ |
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How do I know if P&O Academies supports my organization? |
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How do I cancel/decline a class? |
1. To decline an accepted session, please go into the portal to your “
My Learning”
dashboard. At the bottom of the page under
“Upcoming Sessions”
, you will see your scheduled sessions. Go to the Action column (to the right) and click on
“Change your Response.” in t
he pop-up window, select
“Decline Seat”.
2.
You will then receive confirmation that your response for the session has been declined. Please remove the session placeholder from your Outlook calendar.
3.
I
f you decline a session within 14 days, you may be asked to find a replacement.
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What if I am in a Sales Operations role, do I have access to P&O Academies? |
Team members in Jeff Clarke's Products and Operations organization who have a Sales Operations role, should refer to the Dell Technologies Sales University for training.
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How do I launch an online class? |
https://dell.service-now.com/sp?id=kb_article_sp&sys_id=6e75623e2f83674453a7e0252e99b6f4
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How do I retake an online course? |
https://dell.service-now.com/sp?id=kb_article_sp&sys_id=7d8f76a51b4e48d4b86b6576bc4bcb46
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How do I add an Elective to my Learning Plan? |
https://dell.service-now.com/sp?id=kb_article_sp&sys_id=175810d91bea0cd0d365b888cc4bcb51
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P&O Academies: Login Process |
https://dell.service-now.com/sp?id=kb_article_sp&sys_id=79f2aa362f83674453a7e0252e99b616
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When will you receive P&O Access after the recent Job/Role/Org Change? |
If you recently had a change in your Job
Function/Role/Organization, P&O
Access is going to be granted
basis theHR Roster refresh which is loaded
into P&O Academies every 4-6 weeks.
Note: We support Dell employees
in Jeff Clarke’s legacy organization (Supply Chain, Marketing, Engineering, Procurement
and Sales Operations)
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What are P&O Academy Essential Courses? |
The ‘Essentials’ courses focus on core skills that are
essential in all job roles. These are important skills that we all need to
continually develop.
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Which courses are Essential Courses?
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Completed Staff Work Course Code:
PROF5067 Duration: 3hrs
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Learn CSW strategy for problem-solving and presenting actionable
solutions to stakeholders and leaders.
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7 Steps to Problem Solving Course Code:
PROF2419 Duration: 4hrs x 2 days
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Develop a logical approach to breaking down problems into
smaller issues and prioritizing for resolution.
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Development Plan for Individual Contributors Course Code:
PROF0250 Duration: 2.5hrs
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How to create an effective IDP and think differently about your
career and advancement.
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Leading at the Speed of Trust for
Leaders Course Code:
PROF8544 Duration: 4.5hrs
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This four-hour, highly tailored workshop gives the leadership
team a solid understanding of the Speed of Trust framework with an emphasis
on the areas of Relationship and Organizational Trust.
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Presenting Virtually Course Code:
HR-TC-LEAD8502 Duration: 2.5hrs x 2 days
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Best practices for delivering virtual presentations.
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Presentation Skills Course Code:
PRES001 Duration: 8hrs x 2 days
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In this introductory course prepare and develop a message with
structure and flow, develop skills to enhance delivery, and improve audience
engagement with visual, verbal, and vocal delivery techniques.
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Problem Solving Methodologies Course Code:
PROF2429 Duration: 4hrs
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This highly tailored workshop gives the leadership team a solid
understanding of the Speed of Trust framework with an emphasis on the areas
of Relationship and Organizational Trust.
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Say it with Charts Course Code:
PROF4149 Duration: 2hrs
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This introductory course provides a step-by-step approach, to
effectively displaying quantitative and qualitative data for an optimal
impact.
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How do you add an Essential Course to your elective learning
plan?
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Please refer to the Knowledge Article: https://dell.service-now.com/sp?id=kb_article_sp&sys_id=KB1008661
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